Who We Are
Inspire EU is owned by EUUK LTD, a company limited by guarantee registered in England and Wales (12155083).
EUUK LTD registered address is Building 22, 354 Cadogan Road, London, SE18 6YR.
EUUK LTD is an organisation campaigning for the United Kingdom’s continued membership of the European Union. EUUK LTD activities are facilitated by our supporters and through our network of online campaigning pages across the social media. We oppose Brexit and are a supporting organisation supporting a final say on Brexit. (People's Vote)
Our members and supporters support our mission and campaign aims through various means, including:
Fundraising through donations.
Campaigning through various activities such as street stalls, surveys, online petitions, social media and letter writing.
Volunteering at our headquarters and local affiliated groups.
We take active steps to make sure that our supporters are aware of the ways in which they can help us achieve our overall purpose.
Why we hold and process supporters’ personal data
We hold and process supporters' personal data for a number of reasons:
To keep a record of donations made and actions taken by our supporters and our communications with them.
To send our supporters marketing information about our projects, fundraising activities and appeals where we have their consent or are otherwise allowed to.
To fulfil contractual obligations entered into with supporters e.g. online purchases.
To support volunteers at their events.
To record campaigning actions by supporters.
To ensure we do not send unwanted information to supporters or members of the public who have informed us they do not wish to be contacted
To tell you about any policies and campaigns that may be of interest to you
To tell you about changes to your membership
To keep you informed by your local EUUK LTD affiliated group and their activities
EUUK LIMITED has a partnership agreement with:
1. Scientists for the EU
2. Best for Britain
You will only receive communication from these parties when you have given us clear and express permission to do so, e.g. when you have indicated that you are interested in receiving updates from one of these organisations on a signup page.
However, we will never pass your personal data to any third parties except where you have given us permission to do so. For example, where you have signed a petition and are clearly informed that this petition will be presented to a third party.
When and why we will send you personalised marketing communications
EUUK LTD will only contact you for marketing purposes, for example, to keep you up to date with our work and our campaigns, or let you know of ways in which you can support that work, where we have your consent or we are otherwise allowed to do so.
We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work and the ways in which you would like to receive this information (post, email, SMS and phone). We will not send you marketing material if you tell us that you do not wish to receive it.
How long will we keep supporters’ data
We will keep your data for as long as the EUUK LTD campaign is active. You are able to unsubscribe from our communications at any time using the unsubscribe link.
Other circumstances in which you may receive marketing information from UK IN EUROPE CAMPAIGN
How and when we collect information about you
EUUK LTD may collect your personal data in the following circumstances:
When you give it to us directly
You may give us your personal data directly when you sign up on our website or that of one of our affiliated groups, make a donation, sign up for one of our events, purchase products from us, or when you communicate with us.
When you give it to us indirectly
You may give us your information indirectly when you sign up at events such community meetings or street stalls, or via a sponsored petition campaign on a third party website. These independent third parties will pass your data to EUUK LTD where you have indicated that you wish to support EUUK LTD and have given your consent or it is a necessary part of completing a contract with you.
Sometimes your personal data is collected by an organisation working on our behalf (for example a professional fundraising agency) but as they are acting on our behalf we are the "data controller" and responsible for the security and proper processing of that data.
When you access EUUK LTD Social Media
We might also obtain your personal data through your use of social media such as Facebook, YouTube, Twitter or Instagram, depending on your settings or the privacy policies of these social media and messaging services. To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.
When the information is publicly available
We might also obtain personal data about individuals who may be interested in giving major gifts to charities or organisations like EUUK LTD. In this scenario, EUUK LTD may seek to find out more about these individuals, their interests and motivations for giving through publicly available information. This information may include newspaper or other media coverage, open postings on social media sites such as LinkedIn, and data from Companies House. EUUK LTD will not retain publicly available data relating to major donors without their consent, which will be sought at the earliest practical opportunity.
Cookies are a useful way for us to understand how supporters use our websites. When you visit our websites we will collect data from your computer, or other device such as a smartphone or tablet, through the use of "cookies". Cookies are created by your web browser when you visit our website. Every time you go back to the Inspire EU website, your browser will send the cookie file back to the website's server. They improve your experience of using our website, for example, by remembering your preference settings so that you are presented with information likely to be most relevant to you, and by measuring your use of the website to enable us to continuously improve our website to ensure that it meets your needs. Cookies can also be used to show you relevant Inspire EU content on social media services such as Facebook - these are known as 'retargeting' or 'advertising' cookies.
If you visit our website as an anonymous visitor (e.g. you switch off cookies), EUUK LTD may still collect certain information from your browser, such as the IP address (an IP address is a number that can uniquely identify a computer or other internet device).
What information might we collect about you?
We only collect personal data relevant to the type of transactions you have with EUUK LTD.
For example, when you contact EUUK LTD to make a donation, purchase an item online, take a campaign action, or sign up to any of EUUK LTD's activities or online content, such as emails, or you write to EUUK LTD, or engage with EUUK LTD via social media channels, we may receive and retain personal information about you.
The information we collect is relevant to the type of transaction you are entering into with details such as your name, email address, postal address, telephone or mobile number, and bank account details to allow our payment processors to process donations.
Sensitive Personal Data
We do not generally collect "sensitive personal data" about our supporters, e.g. age, unless there is a clear reason for doing so - such as participation in a fundraising event where we need this to ensure that we provide appropriate facilities or support to enable you to participate in the event. Clear notices will be provided on application forms for such events so that it is clear what information we need and why we need it.
All sensitive personal data is stored on a secure database, to which only a limited number of relevant staff have access. It is deleted when no longer relevant, is never shared with third parties, and is available to you at any point should you wish to see it.
How will we use your personal data?
EUUK LTD will use your personal information for the following purposes:
For administrative reasons, including:
"service administration", which means that we may contact you for reasons related to administering any donations you have made, the completion of commercial or other transactions you have entered into with us or the activity or online content you have signed up for.
to confirm receipt of donations (unless you have asked us not to do this), and to say thank you and provide details of how your donation might be used.
in relation to correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means, and to contact you about any content you provide.
for internal record keeping so as to keep a record of your relationship with us;
to implement any instructions you give us to with regard to withdrawing consent to send marketing information;
to use IP addresses to identify the location of users, to block disruptive use and to establish the number of visits from different countries.
For marketing and fundraising reasons
For market research
To invite you to participate in surveys or research about our work (participation is always voluntary);
To analyse and improve the activities and content offered by Inspire EU to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for social media marketing and strategic development purposes.
Will you share your personal information with anyone else?
We will only use your information for the purposes for which it was obtained. We will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.
We may need to share your information with service providers who help us to deliver our projects, fundraising activities and appeals, for instance through handling responses to our emergency appeals. These "data processors" will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing strict data protection clauses. We do not allow these organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your data secure.
Facebook and other Social Media Sites
We may also use your email address and phone number to match to your account on Facebook or other social media sites in order to show you EUUK LTD content while using these services. We only do this where you have opted into marketing emails or phone calls and we keep your data secure by encrypting it. No data we hold about you is retained by the third party.
In addition, we may also use your email address and phone number to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in EUUK LTD, and we may then show them EUUK LTD content. No data we hold about you is retained by the third party.
There are two ways to prevent this use of your data, you can either update your preferences at EUUK LTD by opting out of the relevant channel of communication or you can do this via the social media site:
Updating your preferences with EUUK LTD will not guarantee that you never see EUUK LTD content on social media, since the social media site may select you based on other criteria and without your data having been provided by EUUK LTD.
Where legally required we will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
Your data is only processed outside the EU where EUUK LTD has verified that appropriate standards and safeguards are in place.
How long will EUUK LTD keep your personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate
information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user-generated content or in response to a particular campaign we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
How to control what we send you or request we update your personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.
If you wish to change how we communicate with you, or update the information we hold, then please contact us:
email us at firstname.lastname@example.org
write to us at: EUUK LTD (Inspire EU), .
Additionally, you can opt out of email and SMS separately:
Email - You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from EUUK LTD.
How long will it take for these changes to be effective?
We endeavour to meet the following service levels where supporters request we do not send them marketing information:
Email - 48 hours from receipt of email
SMS - 48 hours from receipt of SMS
Telephone - 48 hours from receipt of request to opt out
Mail - 28 days from receipt of 'do not mail' request. This period is longer than for other channels due to the production times for mailing campaigns, and in most cases we would expect the change to be effective much more quickly.
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
How we keep your data safe
We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms are always encrypted and our network is protected and routinely monitored.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
We use external companies to collect or process personal data on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect on our behalf, or have access to. We have a robust partner monitoring framework to ensure these contractual obligations are met.
How to make complaints about this policy or raise privacy concerns
If you would like more information, or have any questions about this policy, please contact our team by email at email@example.com or write to us at: EUUK LTD, Building 22, 354, Cadogan Road, SE18 6YR or via email to firstname.lastname@example.org
To make a formal complaint about EUUK LTD's approach to data protection or raise privacy concerns directly with our data protection team, please contact:
The Data Protection Officer, EUUK LTD, Building 22, 354, Cadogan Road, SE18 6YR or via email to email@example.com
You also have the right to make a complaint direct to the UK's data protection authority, the Information Commissioner's Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Concerns can be also be logged via the ICO website.